By signing up for a PhotoServe Account (as defined in Section 1) or by using any PhotoServe
Services (as defined below), you are agreeing to be bound by the following terms and
conditions (the “Terms of Service”).
As used in these Terms of Service, “we”, “us” and “PhotoServe” means the applicable PhotoServe
Contracting Party (as defined in Section 4 below).
The services offered by PhotoServe under the Terms of Service include various products and
services to help you sell digital images to buyers online (“Online Services”). Any such
services offered by PhotoServe are referred to in these Terms of Services as the “Services”.
Any new features or tools which are added to the current Services shall be also subject to the
Terms of Service. You can review the current version of the Terms of Service at any time at https://photoserve.co/terms. PhotoServe
reserves the right to update and change the Terms of Service by posting updates and changes to
the PhotoServe website. You are advised to check the Terms of Service from time to time for
any updates or changes that may impact you. and if you do not accept such amendments, you must
cease using the Services.
Everyday language summaries are provided for convenience only to provide a quick summary of
the reasons and intent for the legal terms, but these summaries are not legally binding.
Please read the Terms of Service, including any document referred to in these Terms of
Service, for the complete picture of your legal requirements. By using PhotoServe or any
PhotoServe services, you are agreeing to these terms. Be sure to occasionally check back for
updates.
1. Account Terms
To access and use the Services, you must register for a PhotoServe account (“Account”)
by providing your full legal name, current address, phone number, a valid email address,
and any other information indicated as required. PhotoServe may reject your application
for an Account, or cancel an existing Account, for any reason, in our sole discretion.
You must be the older of: (i) 18 years, or (ii) at least the age of majority in the
jurisdiction where you reside and from which you use the Services to open an Account.
You confirm that you are receiving any Services provided by PhotoServe for the purposes
of carrying on a business activity and not for any personal, household or family
purpose.
You acknowledge that PhotoServe will use the email address you provide on opening an
Account or as updated by you from time to time as the primary method for communication
with you. You must monitor the primary Account email address you provide to PhotoServe
and your primary Account email address must be capable of both sending and receiving
messages. Your email communications with PhotoServe can only be authenticated if they
come from your primary Account email address.
You are responsible for keeping your password secure. PhotoServe cannot and will not be
liable for any loss or damage from your failure to maintain the security of your Account
and password.
You acknowledge that you are responsible for the creation and operation of your
PhotoServe Store.
You acknowledge and agree to provide public-facing contact information and a refund
policy on your PhotoServe Store.
PhotoServe is not a marketplace. Any contract of sale through your PhotoServe Store is
directly between you and the buyer.
You are responsible for all activity and content such as photos, images, videos,
graphics, written content, audio files, code, information, or data uploaded, collected,
generated, stored, displayed, distributed, transmitted or exhibited on or in connection
with your Account (“Materials”).
A breach or violation of any term in the Terms of Service, including the AUP, as
determined in the sole discretion of PhotoServe may result in an immediate termination
of your Services.
2. Account Activation
2.1 Store Owner
Subject to section 2.1(2), the person signing up for the Service by opening an Account
will be the contracting party (“Store Owner”) for the purposes of our Terms of Service
and will be the person who is authorized to use any corresponding Account we may provide
to the Store Owner in connection with the Service. You are responsible for ensuring that
the name of the Store Owner (including the legal name of the company that owns the
Store, if applicable) is clearly visible on the Store’s website.
If you are signing up for the Services on behalf of your employer, your employer shall
be the Store Owner. If you are signing up for the Services on behalf of your employer,
then you must use your employer-issued email address and you represent and warrant that
you have the authority to bind your employer to our Terms of Service.
Your PhotoServe Store can only be associated with one Store Owner. A Store Owner may
have multiple PhotoServe Stores. “Store” means the online store associated with the
Account.
2.2 Staff Accounts
Based on your PhotoServe pricing plan, you can create one or more staff accounts (“Staff
Accounts”) allowing other people to access the Account. With Staff Accounts, the Store
Owner can set permissions and let other people work in their Account while determining
the level of access by Staff Accounts to specific business information (for example, you
can limit Staff Account access to sales information on the Reports page or prevent Staff
Accounts from changing general store settings).
The Store Owner is responsible and liable for the acts, omissions and defaults arising
from use of Staff Accounts in the performance of obligations under these Terms of
Service as if they were the Store Owner’s own acts, omissions or defaults.
The Store Owner and the users under Staff Accounts are each referred to as a “PhotoServe
User”.
2.3 Stripe Payments Accounts
Upon completion of sign up for the Service, PhotoServe will initiate signup for a Stripe
Payments account on your behalf, using your email address, which you must complete. This
Stripe Payments account will be connected to you PhotoServe store.
You acknowledge that Stripe Payments will be your default payments gateway(s) and that
it is your sole responsibility as the Store Owner to activate and maintain this account.
If you do not wish to keep this payment account active, it is your responsibility to
deactivate it. For the avoidance of doubt, Stripe Payments and Stripe Checkout is a
Third Party Service, as defined in Section 17 of these Terms of Service.
2.4 Apple Pay for Safari Account
Upon completion of sign up for the Service, PhotoServe will create an Apple Pay for
Safari (“Apple Pay”) account on your behalf, using the URL(s) and business name
associated with your Account. Depending on your location, PhotoServe may activate your
Apple Pay account on your behalf, otherwise you will be required to activate your Apple
Pay account within your Account admin. If you do not wish to keep your Apple Pay account
active, it is your responsibility to deactivate it. For the avoidance of doubt, Apple
Pay is a Third Party Service, as defined in Section 17 of these Terms of Service.
If you use an Apple Pay supported payment gateway and your customers have enabled Apple
Pay on their device, customers may purchase goods and services from your Store using
Apple Pay.
By using Apple Pay on your Store, you are agreeing to be bound by the Apple Pay Platform Web Merchant Terms and Conditions, as they may be amended by Apple from time to time. If Apple amends the Apple Pay
Platform Web Merchant Terms and Conditions, the amended and restated version will be
posted here: https://photoserve.co/legal/apple-pay. Such amendments to the Apple Pay Platform Web Merchant Terms are effective as of the
date of posting. Your continued use of Apple Pay on your Store after the amended Apple
Pay Platform Web Merchant Terms are posted constitutes your agreement to, and acceptance
of, the amended Apple Pay Platform Web Merchant Terms. If you do not agree to any
changes to the Apple Pay Platform Web Merchant Terms, de-activate your Apple Pay account
and do not continue to use Apple Pay on your Store.
2.5 Google Payment
Upon completion of sign up for the Service, if you have been enrolled in PhotoServe
Payments, PhotoServe will also create a Google Payment account on your behalf. If you
do not wish to keep your Google Payment account active, it is your responsibility to
deactivate it. For the avoidance of doubt, Google Payment is a Third Party Service, as
defined in Section 17 of these Terms of Service.
If you use a Google Payment supported payment gateway and your customers have enabled
Google Payment, customers may purchase goods and services from your Store using Google
Payment.
By using Google Payment on your Store, you are agreeing to be bound by the Google Payment API Terms of Service, as they may be amended by Google from time to time. If Google amends the Google Payment API Terms of Service, the amended and restated version will be posted here: https://payments.developers.google.com/terms/sellertos. Such amendments to the Google Payment API Terms of Service are effective as of the
date of posting. Your continued use of Google Payment on your Store after the amended
Google Payment API Terms of Service are posted constitutes your agreement to, and
acceptance of, the amended Google Payment API Terms of Service. If you do not agree to
any changes to the Google Payment API Terms of Service, de-activate your Google
Payment account and do not continue to use Google Payment on your Store.
2.6 Facebook Pay
Upon completion of sign up for the Service, if you have been enrolled in PhotoServe
Payments, PhotoServe will also create a Facebook Pay account on your behalf. If you do
not wish to keep your Facebook Pay account active, it is your responsibility to
deactivate it. For the avoidance of doubt, Facebook Pay is a Third Party Service, as
defined in Section 17 of these Terms of Service.
If you use a Facebook Pay supported payment gateway and your customers have enabled
Facebook Pay, customers may purchase goods and services from your Store using Facebook
Pay.
Upon purchasing a domain name through PhotoServe, domain registration will be preset to
automatically renew each year so long as your PhotoServe Account remains active. You
acknowledge that it is your sole responsibility to deactivate the auto-renewal function
should you choose to do so.
3. General Conditions
You must read, agree with and accept all of the terms and conditions contained in these
Terms of Service, including the AUP, and the Privacy Policy, before you may become a
PhotoServe User.
Technical support in respect of the Services is only provided to PhotoServe Users.
The Terms of Service shall be governed by and interpreted in accordance with the laws of
the Province of Alberta and the laws of Canada applicable therein, without regard to
principles of conflicts of laws. The United Nations Convention on Contracts for the
International Sale of Goods will not apply to these Terms of Service and is hereby
expressly excluded.
You acknowledge and agree that PhotoServe may amend these Terms of Service at any time
by posting the relevant amended and restated Terms of Service on PhotoServe’s website,
available at https://photoserve.co/legal/terms and such amendments to the Terms of Service are effective as of the date of posting. Your
continued use of the Services after the amended Terms of Service are posted to PhotoServe’s
website constitutes your agreement to, and acceptance of, the amended Terms of Service. If
you do not agree to any changes to the Terms of Service, do not continue to use the Service.
If the EU Terms apply to your Store, then amendments to these Terms of Service will be provided
in accordance with the EU Terms.
You may not use the PhotoServe Services for any illegal or unauthorized purpose nor may
you, in the use of the Service, violate any laws in your jurisdiction (including but not
limited to copyright laws), the laws applicable to you in your customer’s jurisdiction,
or the laws of Canada and the Province of Alberta. You will comply with all applicable
laws, rules and regulations in your use of the Service and your performance of
obligations under the Terms of Service.
The PhotoServe API License and Terms of Use at https://photoserve.co/legal/api-terms govern your access to and use of the PhotoServe API (as defined therein). You are solely responsible
for the activity that occurs using your API Credentials (as defined in the API Terms) and
for keeping your API Credentials secure.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the
Service, use of the Services, or access to the Services without the express written
permission by PhotoServe.
You shall not purchase search engine or other pay per click keywords (such as Google
Ads), or domain names that use PhotoServe or PhotoServe trademarks and/or variations and
misspellings thereof.
Questions about the Terms of Service should be sent to PhotoServe Support.
You understand that your Materials (not including credit card information), may be
transferred unencrypted and involve (a) transmissions over various networks; and (b)
changes to conform and adapt to technical requirements of connecting networks or
devices. Credit card information is always encrypted during transfer over networks.
The Services allow you to send certain communications to your customers by short message
service (SMS) messaging (for example, sending order confirmation notifications via SMS)
(the “SMS Services”). You will only use the SMS Services in compliance with these Terms
of Service, Nexmo Inc.'s Acceptable Use Policy, and the laws of the jurisdiction from which you send messages, and in which your
messages are received.
You acknowledge and agree that your use of the Services, including information
transmitted to or stored by PhotoServe, is governed by its privacy policy at https://photoserve.co/privacy
The Terms of Service may be available in languages other than English. To the extent of
any inconsistencies or conflicts between these English Terms of Service and PhotoServe’s
Terms of Service available in another language, the most current English version of the
Terms of Service at https://photoserve.co/terms will prevail. Any disputes arising out of these Terms of Service will be resolved in English
unless otherwise determined by PhotoServe (acting in its sole discretion) or as required by
applicable law.
All the terms and provisions of the Terms of Service shall be binding upon and inure to
the benefit of the parties to the Terms of Service and to their respective heirs,
successors, permitted assigns and legal representatives. PhotoServe shall be permitted
to assign these Terms of Service without notice to you or consent from you. You shall
have no right to assign or otherwise transfer the Terms of Service, or any of your
rights or obligations hereunder, to any third party without PhotoServe’s prior written
consent, to be given or withheld in PhotoServe’s sole discretion.
If any provision, or portion of the provision, in these Terms of Service is, for any
reason, held to be invalid, illegal or unenforceable in any respect, then such
invalidity, illegality or unenforceability will not affect any other provision (or the
unaffected portion of the provision) of the Terms of Service, and the Terms of Service
will be construed as if such invalid, illegal or unenforceable provision, or portion of
the provision, had never been contained within the Terms of Service.
Sections 1, 3(2)-(5), 4, 6-8, 14-15, 17(8)-(10), 19, 21 and 22 will survive the
termination or expiration of these Terms of Service.
4. PhotoServe Contracting Party
Regardless of your physical location, this Section 4(1) applies to you:
a. “PhotoServe Contracting Party” means PhotoServe Inc., a Canadian corporation, with
offices located at 62 Crystal Ridge Close, Okotoks, Alberta, T1S 1X6.
b. The parties irrevocably and unconditionally submit to the exclusive jurisdiction of
the courts of the Province of Alberta with respect to any dispute or claim arising out
of or in connection with the Terms of Service. The United Nations Convention on
Contracts for the International Sale of Goods will not apply to these Terms of Service
and is hereby expressly excluded.
5. PhotoServe Rights
We reserve the right to modify or terminate the Services for any reason, without notice
at any time. Not all Services and features are available in every jurisdiction and we
are under no obligation to make any Services or features available in any jurisdiction.
We reserve the right to refuse service to anyone for any reason at any time.
We may, but have no obligation to, remove Materials and suspend or terminate Accounts if
we determine in our sole discretion that the goods or services offered via a Store, or
the Materials uploaded or posted to a Store, violate our Acceptable Use Policy (“AUP”) or these Terms of Service.
Verbal or written abuse of any kind (including threats of abuse or retribution) of any
PhotoServe customer, PhotoServe employee, member, or officer will result in immediate
Account termination.
PhotoServe does not pre-screen Materials and it is in our sole discretion to refuse or
remove any Materials from the Service, including your Store.
We reserve the right to provide our services to your competitors and make no promise of
exclusivity in any particular market segment. You further acknowledge and agree that
PhotoServe employees and contractors may also be PhotoServe customers/merchants and that
they may compete with you, although they may not use your Confidential Information (as
defined in Section 6) in doing so.
In the event of a dispute regarding Account ownership, we reserve the right to request
documentation to determine or confirm Account ownership. Documentation may include, but
is not limited to, a scanned copy of your business license, government issued photo ID,
the last four digits of the credit card on file, your status as an employee of an
entity, etc.
PhotoServe retains the right to determine, in our sole judgment, rightful Account
ownership and transfer an Account to the rightful Store Owner. If we are unable to
reasonably determine the rightful Store Owner, without prejudice to our other rights and
remedies, PhotoServe reserves the right to temporarily disable an Account until
resolution has been determined between the disputing parties.
6. Confidentiality
“Confidential Information” shall include, but shall not be limited to, any and all
information associated with a party’s business and not publicly known, including
specific business information, technical processes and formulas, software, customer
lists, prospective customer lists, names, addresses and other information regarding
customers and prospective customers, product designs, sales, costs (including any
relevant processing fees), price lists, and other unpublished financial information,
business plans and marketing data, and any other confidential and proprietary
information, whether or not marked as confidential or proprietary. PhotoServe’s
Confidential Information includes all information that you receive relating to us, or
to the Services, that is not known to the general public including information related
to our security program and practices.
Each party agrees to use the other party’s Confidential Information solely as
necessary for performing its obligations under these Terms of Service and in
accordance with any other obligations in these Terms of Service including this Section
6. Each party agrees that it shall take all reasonable steps, at least substantially
equivalent to the steps it takes to protect its own proprietary information, to
prevent the duplication, disclosure or use of any such Confidential Information, other
than (i) by or to its employees, agents and subcontractors who must have access to
such Confidential Information to perform such party’s obligations hereunder, who each
shall treat such Confidential Information as provided herein, and who are each subject
to obligations of confidentiality to such party that are at least as stringent as
those contained herein; or (ii) as required by any law, regulation, or order of any
court of proper jurisdiction over the parties and the subject matter contained in
these Terms of Service, provided that, if legally permitted, the receiving party shall
give the disclosing party prompt written notice and use commercially reasonable
efforts to ensure that such disclosure is accorded confidential treatment.
Confidential Information shall not include any information that the receiving party
can prove: (A) was already in the public domain, or was already known by or in the
possession of the receiving party, at the time of disclosure of such information; (B)
is independently developed by the receiving party without use of or reference to the
other party’s Confidential Information, and without breaching any provisions of these
Terms of Service; or (C) is thereafter rightly obtained by the receiving party from a
source other than the disclosing party without breaching any provision of these Terms
of Service.
7. Limitation of Liability
You expressly understand and agree that, to the extent permitted by applicable laws,
PhotoServe shall not be liable for any direct, indirect, incidental, special,
consequential or exemplary damages, including but not limited to, damages for loss of
profits, goodwill, use, data or other intangible losses resulting from the use of or
inability to use the Service.
To the extent permitted by applicable laws, in no event shall PhotoServe or our
suppliers be liable for lost profits or any special, incidental or consequential damages
arising out of or in connection with our site, our Services or these Terms of Service
(however arising including negligence). You agree to indemnify and hold us and (as
applicable) our parent, subsidiaries, affiliates, PhotoServe partners, officers,
directors, agents, employees, and suppliers harmless from any claim or demand, including
reasonable attorneys’ fees, made by any third party due to or arising out of your breach
of these Terms of Service or the documents it incorporates by reference (including the
AUP), or your violation of any law or the rights of a third party.
Your use of the Services is at your sole risk. The Services are provided on an “as is”
and “as available” basis without any warranty or condition, express, implied or
statutory.
PhotoServe does not warrant that the Services will be uninterrupted, timely, secure, or
error-free.
PhotoServe does not warrant that the results that may be obtained from the use of the
Services will be accurate or reliable.
PhotoServe is not responsible for any of your tax obligations or liabilities related to
the use of PhotoServe’s Services.
PhotoServe does not warrant that the quality of any products, services, information, or
other materials purchased or obtained by you through the Services will meet your
expectations, or that any errors in the Services will be corrected.
8. Waiver, Severability, and Complete Agreement
The failure of PhotoServe to exercise or enforce any right or provision of the Terms of
Service shall not constitute a waiver of such right or provision. If any provision of the
Terms of Service, including all terms and conditions and other documents it incorporates
by reference, is held by a court of competent jurisdiction to be contrary to law, such
provision shall be changed and interpreted so as to best accomplish the objectives of the
original provision to the fullest extent allowed by law, and the remaining provision of
the Terms of Service shall remain in full force and effect.
The Terms of Service, including the documents it incorporates by reference, constitute the
entire agreement between you and PhotoServe and govern your use of the Services and your
Account, superseding any prior agreements between you and PhotoServe (including, but not
limited to, any prior versions of the Terms of Service).
9. Intellectual Property and Customer Content
We do not claim any intellectual property rights over the Materials you provide to the
PhotoServe Service. All Materials you upload to your PhotoServe Store remains yours. You
can remove your PhotoServe Store at any time by deleting your Account.
By uploading Materials, you agree: (a) to allow other internet users to view the
Materials you post publicly to your Store; (b) to allow PhotoServe to store, and in the
case of Materials you post publicly, display and use your Materials; and (c) that
PhotoServe can, at any time, review and delete all the Materials submitted to its
Service, although PhotoServe is not obligated to do so.
You retain ownership over all Materials that you upload to the Store; however, by making
your Store public, you agree to allow others to view Materials that you post publicly to
your Store. You are responsible for compliance of the Materials with any applicable laws
or regulations.
PhotoServe shall have the non-exclusive right and license to use the names, trademarks,
service marks and logos associated with your Store to promote the Service.
10. POS Services
In addition to the terms applicable to Services generally, the following terms apply to
your access and use of the POS Services. The POS Services include the PhotoServe POS
software (“POS Software”), the PhotoServe POS website, located at /pos, programs,
documentation, apps, tools, internet-based services and components, PhotoServe’s POS
hardware (“POS Equipment”) and any updates thereto provided to you by PhotoServe.
Access to and use of the POS Services requires that you have an active and valid
Account.
If your POS Services are enabled with PhotoServe Payments, you cannot concurrently use
any other payment processing service. The payment gateway used for your POS Services
must be the same as that used for your Online Services, if applicable.
You can terminate your POS Services without terminating your Account or any other
Services you subscribe to, and in such case, you will continue to be billed, and will
pay for, the Services (other than the terminated POS Services).
You agree to use the POS Services in accordance with all procedures that may be provided
by PhotoServe from time to time.
While the POS Services use encryption technology, and the law generally prohibits third
parties from monitoring transmission, we cannot guarantee security with respect to the
connection to the POS Services, and we will not be liable for any unauthorized access to
or use of data transmitted via the POS Services.
POS Equipment is purchased, and not leased. Purchase of the POS Equipment is subject to
the POS Equipment Agreement, located at https://photoserve.co/notice.
Upon payment by you for the POS Equipment, and confirmation to you of shipment of the
POS equipment, you will acquire ownership of and title to the hardware components of the
POS Equipment, and you will be licensed to access and use all POS Software installed in
the POS Equipment (and any updates thereto), on a limited, non-exclusive, revocable,
non-sublicensable, non-transferable basis, solely for the purposes of using the POS
Services. POS Equipment is subject to our Return Policy, which can be found at https://hardware.photoserve.co/return-policy. Returns and refunds are not available for the Chip & Swipe Reader, Swipe (Audio
Jack) and physical gift cards purchased from the PhotoServe Hardware Store.
The Fees for POS Services shall be determined based on the number of locations at which
you are using the POS Services. Locations are defined by business address and are used
for associating orders with a specific business address. Locations are added through the
PhotoServe web administrative console associated with your Account. The number of
locations using POS Services will also be detected by us and billed accordingly as part
of your regular billing cycle. In the event of any discrepancy between the number of
locations added by you through the PhotoServe web administrative console and the number
of locations detected by PhotoServe, the number of locations detected by PhotoServe
shall be deemed to be correct.
11. PhotoServe Shipping
You can purchase shipping labels from within your PhotoServe administrative console
(“PhotoServe Shipping”) for delivery of goods purchased from you from your PhotoServe
Store. In addition to these Terms of Service, your access to and use of PhotoServe
Shipping is subject to the PhotoServe Shipping Terms of Service, located at (a) https://photoserve.co/legal/terms-shipping-us if you are located in the United States; (b) https://photoserve.co/legal/terms-shipping-ca, if you are located in Canada; and (c) https://photoserve.co/legal/terms-shipping-global, if you are located outside of Canada and the United States.
12. Theme Store
You may establish the appearance of your PhotoServe Store with a design template from
PhotoServe’s Theme Store (“a Theme”). If you download a Theme, you are licensed to use
it for a single Store only. You are free to transfer a Theme to a second one of your own
Stores if you close your first Store. To initiate a transfer of a Theme to a second one
of your Stores, please contact PhotoServe Support. You are
not permitted to transfer or sell a Theme to any other person’s Store on PhotoServe or
elsewhere. Multiple Stores require multiple downloads and each download is subject to
the applicable fee. PhotoServe gives no assurance that a particular Theme will remain
available for additional downloads.
You may modify the Theme to suit your Store. PhotoServe may add or modify the footer in
a Theme that refers to PhotoServe at its discretion. PhotoServe may modify the Theme
where it contains, in our sole discretion, an element that violates the PhotoServe AUP
or other provisions of the Terms of Service, even if you received the Theme in that
condition. PhotoServe may modify the Theme to reflect technical changes and updates as
required.
The intellectual property rights of the Theme remain the property of the designer. If
you exceed the rights granted by your purchase of a Theme, the designer may take legal
action against you, and, without prejudice to our other rights or remedies, PhotoServe
may take administrative action such as modifying your Store or closing your Store.
Technical support for a Theme is the responsibility of the designer, and PhotoServe
accepts no responsibility to provide such support. PhotoServe may be able to help you
contact the designer.
It is the responsibility of the user, and not PhotoServe, to ensure that the
installation of a new theme does not overwrite or damage the current or preexisting
theme, or UI, of the user.
13. PhotoServe Email
You may generate or send email from your Account using the PhotoServe email services (the
“Email Services”). In addition to the terms applicable to the Services generally
(including PhotoServe’s Acceptable Use Policy, and Privacy Policy), the following terms
apply to your access and use of the Email Services:
PhotoServe employs certain controls to scan the content of emails you deliver using
the Email Services prior to delivery (“Content Scanning”). Such Content Scanning is
intended to limit spam, phishing, or other malicious content that contravenes these
Terms of Service, or PhotoServe’s Acceptable Use Policy (collectively, “Threats”). By
using the Email Services, you explicitly grant PhotoServe the right to employ such
Content Scanning. PhotoServe does not warrant that the Email Services will be free
from Threats, and each PhotoServe merchant is responsible for all content generated by
their respective Stores.
BY GENERATING OR SENDING EMAIL THROUGH THE EMAIL SERVICES, YOU AGREE TO COMPLY WITH
THE FOLLOWING REQUIREMENTS (THE “EMAIL SERVICES REQUIREMENTS”). PHOTOSERVE, OR ITS
THIRD PARTY PROVIDERS, MAY SUSPEND OR TERMINATE YOUR ACCESS TO AND USE OF THE EMAIL
SERVICES IF YOU DO NOT COMPLY WITH THE EMAIL SERVICES REQUIREMENTS.
Your use of the Email Services must comply with all applicable laws. Examples of
applicable laws include laws relating to spam or unsolicited commercial email
(“UCE”), privacy, security, obscenity, defamation, intellectual property,
pornography, terrorism, homeland security, gambling, child protection, and other
applicable laws. It is your responsibility to know and understand the laws
applicable to your use of the Email Services and the emails you generate or send
through the Email Services.
Your use of the Email Services must comply with PhotoServe’s Privacy Policy. It is your
responsibility to read and understand the Privacy Policy applicable to your use of
the Email Services and the emails you generate or send through the Email Services.
You will use commercially reasonable efforts not to send sensitive personal data,
including information regarding an individual’s medical or health condition, race or
ethnic origin, political opinions, religious or philosophical beliefs, or other
sensitive data (collectively, “Sensitive Data”) through the Email Services. It is
your responsibility to read and understand your obligations in relation to Sensitive
Data.
Your use of the Email Services must follow all applicable guidelines established by
PhotoServe. The guidelines below are examples of practices that may violate the
Email Services Requirements when generating, or sending emails through the Email
Services:
using non-permission based email lists (i.e., lists in which each recipient has
not explicitly granted permission to receive emails from you by affirmatively
opting-in to receive those emails);
using purchased or rented email lists;
using third party email addresses, domain names, or mail servers without proper
permission;
sending emails that result in an unacceptable number of spam or UCE complaints
(even if the emails themselves are not actually spam or UCE);
failing to include a working “unsubscribe” link in each email that allows the
recipient to remove themselves from your mailing list;
failing to comply with any request from a recipient to be removed from your
mailing list within 10 days of receipt of the request;
failing to include in each email a link to the then-current privacy policy
applicable to that email;
disguising the origin or subject matter of any email or falsifying or
manipulating the originating email address, subject line, headers, or
transmission path information for any email;
failing to include in each email your valid physical mailing address or a link
to that information; or
including “junk mail,” “chain letters,” “pyramid schemes,” incentives (e.g.,
coupons, discounts, awards, or other incentives) or other material in any email
that encourages a recipient to forward the Email to another recipient.
If You or a customer knows of or suspects any violations of the Email Services
Requirements, please notify PhotoServe at abuse@photoserve.co. PhotoServe
will determine compliance with the Email Services Requirements in its discretion.
PhotoServe’s Email Services utilize Third Party Providers, including Mailjet. Your use
of the Email Services is subject to Mailjet’s Acceptable Use Policy as it may be amended by Mailjet from time to time.
14. Payment of Fees
You will pay the Fees applicable to your subscription to Online Service and/or POS
Services (“Subscription Fees”) and any other applicable fees, including but not limited
to applicable fees relating to the value of sales made through your Store when using all
payment providers other than PhotoServe Payments (“Transaction Fees”), and any fees
relating to your purchase or use of any products or services such as PhotoServe
Payments, POS Equipment, shipping, apps, Themes, domain names, Experts Marketplace, or
Third Party Services (“Additional Fees”). Together, the Subscription Fees, Transaction
Fees and the Additional Fees are referred to as the “Fees”.
You must keep a valid payment method on file with us to pay for all incurred and
recurring Fees. PhotoServe will charge applicable Fees to any valid payment method that
you authorize (“Authorized Payment Method”), and PhotoServe will continue to charge the
Authorized Payment Method for applicable Fees until the Services are terminated, and any
and all outstanding Fees have been paid in full. Unless otherwise indicated, all Fees
and other charges are in U.S. dollars, and all payments shall be in U.S. currency.
Subscription Fees are paid in advance and will be billed in 30 day intervals (each such
date, a “Billing Date”). Transaction Fees and Additional Fees will be charged from time
to time at PhotoServe’s discretion. You will be charged on each Billing Date for all
outstanding Fees that have not previously been charged. Fees will appear on an invoice,
which will be sent to the Store Owner via the email provided. As well, an invoice will
appear on the Account page of your Store’s administration console. Users have
approximately two weeks to bring up and settle any issues with the billing of
Subscription Fees.
If we are not able to process payment of Fees using an Authorized Payment Method, we
will make a second attempt to process payment using any Authorized Payment Method 3 days
later. If the second attempt is not successful, we will make a final attempt 3 days
following the second attempt. If our final attempt is not successful, we may suspend and
revoke access to your Account and the Services. Your Account will be reactivated upon
your payment of any outstanding Fees, plus the Fees applicable to your next billing
cycle. You may not be able to access your Account or your storefront during any period
of suspension. If the outstanding Fees remain unpaid for 60 days following the date of
suspension, PhotoServe reserves the right to terminate your Account.
All Fees are exclusive of applicable federal, provincial, state, local or other
governmental sales, goods and services (including Goods and Sales Tax under the Goods
and Services Tax Act, Chapter 117A of Singapore), harmonized or other taxes, fees or
charges now in force or enacted in the future (“Taxes”).
You are responsible for all applicable Taxes that arise from or as a result of your
subscription to or purchase of PhotoServe’s products and services. To the extent that
PhotoServe charges these Taxes, they are calculated using the tax rates that apply based
on the billing address you provide to us. Such amounts are in addition to the Fees for
such products and services and will be billed to your Authorized Payment Method. If you
are exempt from payment of such Taxes, you must provide us with evidence of your
exemption, which in some jurisdictions includes an original certificate that satisfies
applicable legal requirements attesting to tax-exempt status. Tax exemption will only
apply from and after the date we receive evidence satisfactory to PhotoServe of your
exemption. If you are not charged Taxes by PhotoServe, you are responsible for
determining if Taxes are payable, and if so, self-remitting Taxes to the appropriate tax
authorities in your jurisdiction.
For the avoidance of doubt, all sums payable by you to PhotoServe under these Terms of
Service shall be paid free and clear of any deductions or withholdings whatsoever. Other
than Taxes charged by PhotoServe to you and remitted to the appropriate tax authorities
on your behalf, any deductions or withholdings that are required by law shall be borne
by you and paid separately to the relevant taxation authority. PhotoServe shall be
entitled to charge the full amount of Fees stipulated under these Terms of Service to
your Authorized Payment Method ignoring any such deduction or withholding that may be
required.
You are responsible for all applicable Taxes that arise from or as a result of any sale
on your PhotoServe Store.
You must maintain an accurate location in the administration menu of your PhotoServe
Store. If you change jurisdictions you must promptly update your location in the
administration menu.
PhotoServe does not provide refunds.
15. Cancellation and Termination
You may cancel your Account and terminate the Terms of Service at any time by contacting PhotoServe Support and then following the specific instructions indicated to you in PhotoServe’s response.
Upon termination of the Services by either party for any reason:
PhotoServe will cease providing you with the Services and you will no longer be able
to access your Account;
unless otherwise provided in the Terms of Service, you will not be entitled to any
refunds of any Fees, pro rata or otherwise;
any outstanding balance owed to PhotoServe for your use of the Services through the
effective date of such termination will immediately become due and payable in full;
and
your Store website will be taken offline.
If you purchased a domain name through PhotoServe, upon cancellation your domain will no
longer be automatically renewed. Following termination, it will be your sole
responsibility to handle all matters related to your domain with the domain provider.
If at the date of termination of the Service, there are any outstanding Fees owing by
you, you will receive one final invoice via email. Once that invoice has been paid in
full, you will not be charged again.
We reserve the right to modify or terminate the PhotoServe Service, the Terms of Service
and/or your Account for any reason, without notice at any time (unless otherwise
required by applicable law). Termination of the Terms of Service shall be without
prejudice to any rights or obligations which arose prior to the date of termination.
Fraud: Without limiting any other remedies, PhotoServe may suspend or terminate your
Account if we suspect that you (by conviction, settlement, insurance or escrow
investigation, or otherwise) have engaged in fraudulent activity in connection with the
use of the Services.
16. Modifications to the Service and Prices
Prices for using the Services are subject to change upon 30 days’ notice from
PhotoServe. Such notice may be provided at any time by posting the changes to the
PhotoServe Site (photoserve.co) or the administration menu of your PhotoServe
Store via an announcement.
PhotoServe reserves the right at any time, and from time to time, to modify or
discontinue, the Services (or any part thereof) with or without notice (unless otherwise
required by applicable law).
PhotoServe shall not be liable to you or to any third party for any modification, price
change, suspension or discontinuance of the Service.
17. Third Party Services, Experts, and Experts Marketplace
PhotoServe may from time to time recommend, provide you with access to, or enable third
party software, applications (“Apps”), products, services or website links
(collectively, “Third Party Services”) for your consideration or use, including via the
PhotoServe App Store, or Experts Marketplace. Such Third Party Services are made
available only as a convenience, and your purchase, access or use of any such Third
Party Services is solely between you and the applicable third party services provider
(“Third Party Provider”). In addition to these Terms of Service, you also agree to be
bound by the additional service-specific terms applicable to services you purchase from,
or that are provided by, Third Party Providers.
PhotoServe Experts is an online directory of independent third parties (“Experts”) that
can help you build and operate your PhotoServe Store.
You can engage and work with an Expert directly or through Experts Marketplace. Experts Marketplace provides you with recommendations on Experts that can assist you with different aspects
of your Store. Using Experts Marketplace, you can find, hire, and communicate with Experts
directly from your Account admin.
Any use by you of Third Party Services offered through the Services, PhotoServe Experts,
Experts Marketplace or PhotoServe’s website is entirely at your own risk and discretion,
and it is your responsibility to read the terms and conditions and/or privacy policies
applicable to such Third Party Services before using them. In some instances, PhotoServe
may receive a revenue share from Third Party Providers that PhotoServe recommends to you
or that you otherwise engage through your use of the Services, PhotoServe Experts,
Experts Marketplace or PhotoServe’s website.
We do not provide any warranties or make representations to you with respect to Third
Party Services. You acknowledge that PhotoServe has no control over Third Party Services
and shall not be responsible or liable to you or anyone else for such Third Party
Services. The availability of Third Party Services on PhotoServe’s websites, including
the PhotoServe App Store or Experts Marketplace, or the integration or enabling of such
Third Party Services with the Services does not constitute or imply an endorsement,
authorization, sponsorship, or affiliation by or with PhotoServe. PhotoServe does not
guarantee the availability of Third Party Services and you acknowledge that PhotoServe
may disable access to any Third Party Services at any time in its sole discretion and
without notice to you. PhotoServe is not responsible or liable to anyone for
discontinuation or suspension of access to, or disablement of, any Third Party Service.
PhotoServe strongly recommends that you seek specialist advice before using or relying
on Third Party Services, to ensure they will meet your needs. In particular, tax
calculators should be used for reference only and not as a substitute for independent
tax advice, when assessing the correct tax rates you should charge to your customers.
If you install or enable a Third Party Service for use with the Services, you grant us
permission to allow the applicable Third Party Provider to access your data and other
Materials and to take any other actions as required for the interoperation of the Third
Party Service with the Services, and any exchange of data or other Materials or other
interaction between you and the Third Party Provider is solely between you and such
Third Party Provider. PhotoServe is not responsible for any disclosure, modification or
deletion of your data or other Materials, or for any corresponding losses or damages you
may suffer, as a result of access by a Third Party Service or a Third Party Provider to
your data or other Materials. Google Maps is a Third Party Service that is used within
the Services. Your use of the Services is subject to your acceptance of the Google Maps
and Earth Enterprise Universal Acceptable Use Policy, Google Maps and Google Earth Additional Terms of Service and Google Privacy Policy as it may be amended by Google from time to time.
You acknowledge and agree that: (i) by submitting a request for assistance or other
information through Experts Marketplace, you consent to being contacted by one or more
Experts at the Store Owner’s registered email address (or such other email address
provided by you) as well as the applicable user email address; and (ii) PhotoServe will
receive all email communications exchanged via Experts Marketplace or in any reply
emails (each a “Reply”) that originate from Experts Marketplace (directly or indirectly)
between yourself and Experts. You further agree that PhotoServe may share your contact
details and the background information that you submit via the Experts Marketplace with
Experts. Experts may require access to certain admin pages on your PhotoServe Store. You
choose the pages that the Experts can access.
The relationship between you and any Third Party Provider is strictly between you and
such Third Party Provider, and PhotoServe is not obligated to intervene in any dispute
arising between you and a Third Party Provider.
Under no circumstances shall PhotoServe be liable for any direct, indirect, incidental,
special, consequential, punitive, extraordinary, exemplary or other damages whatsoever,
that result from any Third Party Services or your contractual relationship with any
Third Party Provider, including any Expert. These limitations shall apply even if
PhotoServe has been advised of the possibility of such damages. The foregoing
limitations shall apply to the fullest extent permitted by applicable law.
You agree to indemnify and hold us and (as applicable) our parent, subsidiaries,
affiliates, PhotoServe partners, officers, directors, agents, employees, and suppliers
harmless from any claim or demand, including reasonable attorneys’ fees, arising out of
your use of a Third Party Service or your relationship with a Third Party Provider.
18. Beta Services
From time to time, PhotoServe may, in its sole discretion, invite you to use, on a trial
basis, pre-release or beta features that are in development and not yet available to all
merchants (“Beta Services”). Beta Services may be subject to additional terms and
conditions, which PhotoServe will provide to you prior to your use of the Beta Services.
Such Beta Services and all associated conversations and materials relating thereto will be
considered PhotoServe Confidential Information and subject to the confidentiality
provisions in this agreement. Without limiting the generality of the foregoing, you agree
that you will not make any public statements or otherwise disclose your participation in
the Beta Services without PhotoServe’s prior written consent. PhotoServe makes no
representations or warranties that the Beta Services will function. PhotoServe may
discontinue the Beta Services at any time in its sole discretion. PhotoServe will have no
liability for any harm or damage arising out of or in connection with a Beta Service. The
Beta Services may not work in the same way as a final version. PhotoServe may change or
not release a final or commercial version of a Beta Service in our sole discretion.
19. Feedback and Reviews
PhotoServe welcomes any ideas and/or suggestions regarding improvements or additions to
the Services. Under no circumstances shall any disclosure of any idea, suggestion or
related material or any review of the Services, Third Party Services or any Third Party
Provider (collectively, “Feedback”) to PhotoServe be subject to any obligation of
confidentiality or expectation of compensation. By submitting Feedback to PhotoServe
(whether submitted directly to PhotoServe or posted on any PhotoServe hosted forum or
page), you waive any and all rights in the Feedback and that PhotoServe is free to
implement and use the Feedback if desired, as provided by you or as modified by
PhotoServe, without obtaining permission or license from you or from any third party. Any
reviews of a Third Party Service or Third Party Provider that you submit to PhotoServe
must be accurate to the best of your knowledge, and must not be illegal, obscene,
threatening, defamatory, invasive of privacy, infringing of intellectual property rights,
or otherwise injurious to third parties or objectionable. PhotoServe reserves the right
(but not the obligation) to remove or edit Feedback of Third Party Services or Third Party
Providers, but does not regularly inspect posted Feedback.
20. DMCA Notice and Takedown Procedure
PhotoServe supports the protection of intellectual property and asks PhotoServe merchants
to do the same. It’s our policy to respond to all notices of alleged copyright
infringement. If someone believes that one of our merchants is infringing their
intellectual property rights, they can send a DMCA Notice to PhotoServe’s designated agent
using our form. Upon receiving a DMCA Notice, we may remove or disable access to the
Materials claimed to be a copyright infringement. Once provided with a notice of takedown,
the merchant can reply with a counter notification using our form if they object to the
complaint. The original complainant has 14 business days after we receive a counter
notification to seek a court order restraining the merchant from engaging in the
infringing activity, otherwise we restore the material. For more information, see our DMCA Notice and Takedown Procedure.
21. Rights of Third Parties
Save for PhotoServe and its affiliates, PhotoServe Users or anyone accessing PhotoServe
Services pursuant to these Terms of Service, unless otherwise provided in these Terms of
Service, no person or entity who is not a party to these Terms of Service shall have any
right to enforce any term of these Terms of Service, regardless of whether such person or
entity has been identified by name, as a member of a class or as answering a particular
description. For the avoidance of doubt, this shall not affect the rights of any permitted
assignee or transferee of these Terms.
22. Privacy & Data Protection
PhotoServe is firmly committed to protecting the privacy of your personal information and
the personal information of your customers. By using the Service, you acknowledge and
agree that PhotoServe’s collection, usage and disclosure of this personal information is
governed by our Privacy Policy.
Additionally, if: (a) you are established in the European Economic Area (EEA); (b) you
provide goods or services to customers in the EEA; or (c) you are otherwise subject to the
requirements of the EU General Data Protection Regulation, PhotoServe’s collection and use
of personal information of any European residents is also subject to our Data Processing Addendum.
PhotoServe Inc. 62 Crystal Ridge Close Okotoks, AB, T1S 1X6 Canada